IMS Policy statements

1.   Introduction

As a modern, forward-looking business, West Blue Consulting recognizes at senior levels the need to ensure that its business operates smoothly and that its products and services satisfy the requirements and also safeguarding the integrity, confidentiality, and availability of information of its employees, customers, shareholders, and other stakeholders.

To provide such assurance, West Blue Consulting has implemented an Integrated Management System (IMS) in line with the international standard for Quality Management Systems-QMS (ISO 9001), Information Security Management System-ISMS (ISO 27001) and IT Service Management System-ITSMS (ISO 20000).

2   QMS POLICY STATEMENT

West Blue Consulting is committed to constantly provide products and services that meet the customer requirements and exceed expectations of its customers and to ensure the continuous improvement of product quality and process efficiency.

3   ISMS POLICY STATEMENT

It is a primary principle of this policy that the information managed by WBC shall be appropriately secured in order to protect the organization from the consequences of breaches of confidentiality and failures of integrity or interruption to the availability of that information while allowing staff of the organization to have access to the information they require in order to carry out their work effectively.

4  SMS POLICY STATEMENT

West Blue Consulting is committed to ensuring that it provides quality services (systems and infrastructure) including an appropriate support framework to both the external clients and internal staff. 

These principles will be supported by the provision of an appropriate mix of policies, standards, guidelines, technical measures, training, support, audit, review, and continual improvement of the IMS.

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