Single Window Application Platform

Business Situation:

The increasing complexity of international trade and the challenges of striking a balance between Trade facilitation, Revenue Protection, National Security and Customs autonomy whilst ensuring compliance with World Customs Organization standards.

Solution:

The single window application platform is a web application hosted centrally on a web server with a centralized database server. West Blue implements this solution to help automate the trade supply chain business processes hereby reducing time and cost of business operation; Increase productivity; Improve transparency and Integrity in ease of doing business.

Features:

• User Registration with single sign-on features.
• Agent License Registration.
• Electronic submission of documents.
• Generation of electronic permits
• Ports and Vessel management
• E-Payment Connectivity and Settlement.
• Ability to submit inspection report electronically
• Ability to Integrate with third party systems
• Application Tracking and Auditing.
• Inspection Scheduling
• Reporting

Technologies:

• Content Management System
• ASP.NET MVC
• Microsoft SQL Server 2008
• Payment Gateway

Benefits:

The single window application platform provides a centralized platform for submission and processing of trade applications, improved communication and enhanced resource productivity.
Key benefits of the process include:

• Correct (and often increased) revenue yield.
• Better investment climate leading to increased inward investment.
• Better service delivery to traders.
• Improved ability to monitor activity for national security purposes.
• Effective processes and procedures.
• Enhanced security, Increased Integrity and transparency.
• Enhanced staff capacity and effective resource allocation.
• Improve trader compliance.